Driving Shopping Centers's Growth with Food & Beverage

The Food & Beverage experience is now fully integrated into the shopping experience. A hub of diverse offerings for local employees on one side and visiting shoppers on the other, the F&B offering in shopping centres is a powerful lever for growth and customer loyalty. The DOOD SaaS Suite is the ideal partner to address the new challenges of the sector.

Over 2500 brands of all sizes, national and international, trust us.

7 years of experience

In the digitalization of Food & Beverage across all contexts, leverage our experience and let's collaborate to ensure your success.

+2500

Points of sale supported in their digital performance.

+10 million

orders placed through our client web apps in 2024

Turning your challenges into opportunities

Shopping centre operators (property owners, lessors) face multiple challenges: offering an attractive and innovative Food & Beverage offering, increasing customers’ dwell time, attracting local visitors who are not shoppers, encouraging flexible consumption times, and building customer loyalty to ensure recurring revenue.

The sector has begun its transformation, much like the food hall model that has been introduced in many shopping centres. The DOOD SaaS Suite aligns the operators’ goals with the new consumer expectations: a diversified restaurant offering, modern concepts, leading brands, fast ordering, and a connected experience. All while providing real-time management and the data needed to analyse performance.

DOOD’s Digital & Data Suite

Let’s talk about your project!

How to perform with digital and data

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Attractiveness

Innovate and transform the F&B offering into an essential growth driver

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Centralise

Connect all sales points within a global performance strategy

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Customise

Highlight the right offerings through artificial intelligence

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Streamline

Simplify the customer experience with an intuitive ordering journey

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Loyalty

Address new consumer behaviours to enhance loyalty

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Data-driven

Monitor sales and clients behaviours through data

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Customer data

Collect valuable customer insights (CRM)

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Unify

Standardise transactional flows to improve reconciliation

The Digitalisation of Food Halls for Shopping Centre Growth

Expand the food hall concept into a 100% digital Food and Beverage experience: a multi-basket web app, an intuitive shopping journey whether dining in or takeaway, AI-based upsell and cross-sell push notifications, and one-click secure payments. Unlock global opportunities for your shopping centre by offering a seamless and high-performing F&B experience.

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A Centralised and Real-Time Management System to Enhance Performance

Make informed decisions with real-time sales and usage data. DOOD Analytics helps you understand sales trends and user behaviour, while DOOD Insight AI helps optimise your digital Food & Beverage offering. Align sales performance with the customer experience.

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Operational Performance and a Connected IT Ecosystem

Over 100 integrations with leading business tools in the market to ensure your operational efficiency: POS, PMS, integrators, payments, loyalty, and marketing. For a fully integrated operational chain, seamless for your teams.

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