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DOOD at the heart of the Food Service news and trends. All that you need to know to perform with digital and AI.
Meal delivery: solutions for restaurateurs
In the foodservice sector, consumption patterns have changed significantly in recent years, partly as a result of the health crisis, but not only. Today, offering a delivery service is a major asset for restaurants, and even more so for dark kitchens. It’s all about choosing the right delivery solution to be efficient and, above all, […]
Lire l'article7 ways to retain restaurant customers
Building customer loyalty is a major challenge for any restaurant. While this is less costly than attracting new customers, it also creates a climate of trust, which is conducive to the restaurant’s image, and therefore to its development. The aim of customer loyalty is to make customers want to come back to your restaurant. Beyond […]
Lire l'articlePayment at the table: customer experience and operational efficiency
With the advent of new technologies, the customer experience has greatly evolved, as have consumer habits. Today, restaurant and bar customers have several options for enhancing their experience: online ordering, home delivery, click and collect, menu consultation via QR code, ordering by phone and now payment at the table. Let’s take a look at this […]
Lire l'articleDark kitchen: a revolutionary catering concept
The transformation of the foodservice market continues apace. Restaurant owners and food retail entrepreneurs have to contend with the exponential growth of delivery platforms to retain their customer segment. To keep pace with changing consumption patterns, they need to deploy ever more innovative solutions. DOOD offers a number of solutions to deal with the current […]
Lire l'articleDigitization and catering: a winning combination
Today, there are many ways to grow your business in the restaurant and catering industry. Competition is fierce with delivery platforms aligned to changing market needs. Consumers prefer to order online and have their order delivered, rather than going to the store. This situation is not about to change; on the contrary, this consumption pattern […]
Lire l'articleCustomer loyalty: definition and challenges for companies
With the ever-increasing number of restaurants on offer, and the rise of home delivery, customers are increasingly flitting from one chain to another. Customer loyalty is therefore a key part of the marketing strategy and, through a range of offers and privileges, enables us to leave a lasting impression on consumers and build customer loyalty. […]
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